Privacy Policy
Last updated: 26/09/2026
1. Introduction
Application by Drone ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information when you use our website or engage our services.
2. Information We Collect
We may collect:
- Contact details: name, phone, email, business or property name
- Property information: location, size, terrain, access, treatment requirements
- Uploaded files: property photos, maps, plans and documents you provide
- Chat transcripts from the Application Assistant chat feature
- Website usage data and analytics information
- Advertising campaign tracking parameters (UTM data)
3. How We Use Your Information
- To respond to your enquiry and prepare quotes
- To provide and manage our drone services
- To communicate with you about your enquiry or project
- To improve our website and services
- To comply with legal obligations
4. File Upload Consent
When you upload files (photos, maps, documents) through our website, you consent to us storing and using those files for the purpose of assessing your property and preparing a quote. We will not publicly display customer files, property addresses or identifiable information without specific written approval.
5. Information Storage and Security
Your information is stored securely and accessed only by authorised personnel. We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. We do not expose API keys, private email addresses, customer uploads, customer addresses, chat transcripts or internal pricing logic in our website source code.
6. Disclosure
We do not sell or rent your personal information. We may disclose information to service providers who assist us in operating our business, or where required by law.
7. Cookies and Analytics
We may use analytics tools (such as Google Analytics) to understand how visitors use our website. Cookies are only used when analytics is configured. You can disable cookies in your browser settings.
8. Your Rights
You may request access to, correction of, or deletion of your personal information. Contact us at sales@applicationbydrone.com.au to exercise these rights.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at sales@applicationbydrone.com.au or 0414 845 482.